Help › Sellers
Shipping: in house, partner, outside service, or none
Choose how each sale ships, and what each option asks of you.
Choose a sale's shipping on its settings page.
In house
Buyers ask on their invoice page; you pack on the ship screen (box, weight, rates) and Charge & Print buys the label and charges the buyer postage plus your handling.
The label prints by itself, with no date, web address or page numbers. Under Settings, Shipping, Label printer choose a 4×6 label printer (Rollo, DYMO, Zebra) for a 4×6 page, or a regular printer for the label at the top of a letter page. Rollo or DYMO: set the printer's paper size to 4×6 in your computer's printer settings once. A computer with a different printer can pick its own on the label page ("This computer prints on"). Print packing slip on the same page prints the slip separately.
Partner
Another seller on Catalot (or one of your staff logins limited to the sale) packs and ships for you. Name them under Shipping partner on the sale page. Requests land in their queue; they use their own boxes and handling; Catalot charges the buyer and pays the partner. You see each shipment's status.
Outside service
A local shipping service collects the lots on one date. Set the service, collection date, turnaround, the transfer fee buyers pay you (default $5), the deadline, and whether it ships to the address on file only. Print the manifest from Shipping, hand it over with the lots, and update each order's status (tracking is optional).
None
Pickup only. The Ship tab is hidden and your pickup terms say nothing ships.
Didn't answer it? Contact Catalot support or email support@catalot.com.